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FAQ

  • What benefits do I get as a subscriber to the website www.petZcareIndia.com?
    As a subscriber to the website, you will be entitled to Free shipping on certain Items above Rs.268/- and upto 2 Kg , Product updates, Discount Coupons, Newsletters and any other promotional materials which can help you to save money. 🐕
  • Can I send damaged goods back to your store?
    Yes you can send the damaged goods while in transit. Please refer to the Store policy for Refund and Exchange. Also you need to send us the Picture of the damaged Goods within 24 hours. terms and Conditions Apply. If the Package is opened then no refund will be given. If the order was placed for say 7 packs and if 1 pack was opened then the customer is not eligible for Refund for remaining 6 Packs. If the seal of any product is broken then the customer is not eligible for refund.
  • When can I expect the Delivery of the item Booked?
    In general, we normally service all the pincodes in India, if the delivery address is in a metro or within Maharashtra , you’ll receive your order in 1-3 days while for other locations it might be between 3-5 working days.
  • What kind of payment options you have?
    We accept all kinds of Payment - Credit, Debit . Gpay , Paytm, PonePe (9821798612) etc At present we do not have COD facility.
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